Privacy Policy

Last Updated: August 28, 2025

Introduction

[Cadie Selah PLLC  ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our coaching and healing programs.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, mailing address

  • Session Information: Health history, wellness goals, session notes, progress tracking

  • Payment Information: Billing details (processed securely through third-party payment processors)

  • Communication Records: Emails, text messages, session recordings (with consent), intake forms

  • Program Participation: Responses to assessments, questionnaires, and program materials

Automatically Collected Information

  • Website Usage: IP address, browser type, pages visited, time spent on site

  • Device Information: Device type, operating system, unique device identifiers

  • Cookies and Analytics: We use cookies and similar technologies to improve user experience

How We Use Your Information

We use collected information to:

  • Provide coaching and healing services

  • Customize programs to your needs and goals

  • Communicate about sessions, programs, and services

  • Process payments and manage billing

  • Send newsletters and marketing materials (with consent)

  • Improve our services and website functionality

  • Comply with legal obligations

  • Protect against fraud and ensure security

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We May Share Information With:

  • Service Providers: Payment processors, email platforms, scheduling systems, cloud storage providers

  • Legal Requirements: When required by law, court order, or to protect rights and safety

  • Business Transfers: In connection with merger, sale, or transfer of business assets

  • With Your Consent: Any other sharing will be done only with your explicit consent

Professional Confidentiality

As your coach/healer, we maintain professional confidentiality. Session content will not be shared except:

  • With your written consent

  • When legally required (duty to warn, court order)

  • For professional supervision or consultation (with identifying details removed)

Data Security

We implement appropriate security measures to protect your personal information:

  • Encrypted data transmission (SSL/TLS)

  • Secure cloud storage with access controls

  • Regular security assessments

  • Limited access to personal information on need-to-know basis

  • Secure disposal of physical and digital records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information:

  • Active Clients: Throughout our professional relationship and as required by professional standards

  • Former Clients: [7-10 years] after services end, or as required by law

  • Marketing Information: Until you unsubscribe or request deletion

  • Website Data: As outlined in our cookie policy

Your Privacy Rights

Depending on your location, you may have rights including:

  • Access: Request copies of your personal information

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information (subject to legal/professional requirements)

  • Portability: Request transfer of your data to another provider

  • Opt-Out: Unsubscribe from marketing communications

  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at [love@cadieselahemail.com].

Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and settings

  • Analyze website traffic and usage patterns

  • Provide personalized content and advertisements

  • Enable social media features

You can control cookies through your browser settings, though this may affect website functionality.

Third-Party Services

Our website and services may integrate with third-party platforms:

  • Payment Processors: [Square,  Stripe, PayPal]

  • Scheduling Systems: [Unified Practice,  Acuity]

  • Email Marketing: [Systeme.io]

  • Video Conferencing: [Zoom, Google Meet]

These services have their own privacy policies, and we encourage you to review them.

International Data Transfers

If you are located outside the United States], please note that your information may be transferred to and processed in your home country. By using our services, you consent to this transfer.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by:

  • Posting the new policy on our website

  • Sending email notification for material changes

  • Updating the "Last Updated" date

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Cadie Selah PLLC

Email: love@cadieselahemail.com
Phone: 360-739-3414
Address: 2310 C street, Bellingham, WA 98225